Responsible Gambling Policy
At Berreta Hotel, we are dedicated to providing a gaming environment that is both entertaining and responsible. While we offer premium gaming experiences, we believe gambling should always remain a fun and controlled activity.
🔞 Age Requirement
Guests must be 21 years of age or older to enter our casino or participate in any gaming activities. Valid government-issued identification is required at all times.
Promoting Responsible Play
We encourage all visitors to gamble responsibly. Berreta provides support by:
- Posting reminders and guidelines throughout the casino floor
- Training our team to recognize and respond to signs of gambling-related harm
- Providing access to brochures, helplines, and support networks
Self-Exclusion & Time-Out Options
If you feel your gaming is no longer enjoyable or in control, you can request:
Temporary Time-Outs
A short break from gaming activities for a period you choose.
Self-Exclusion
Voluntary ban from casino activities for a defined period.
Spending Limits
Set personal limits on time and money spent on the casino floor.
How to Request
Visit our Guest Services desk to request any of these safeguards. Our staff will assist you discreetly and respectfully.
Know the Warning Signs
Gambling becomes a problem when it interferes with your personal life or well-being. Common indicators include:
- Gambling to escape stress or responsibilities
- Chasing losses or exceeding self-set limits
- Neglecting relationships, work, or health due to gambling
- Feeling guilt or anxiety about time or money spent gambling
Help & Support
If you or someone you know is affected by gambling issues, Berreta encourages you to seek support. Contact trusted resources such as:
Our staff can also assist you discreetly and respectfully on-site.
Staff Awareness & Training
All casino personnel are trained to promote responsible gaming. They are equipped to provide assistance, educational materials, and referrals to support services when needed.
Policy Enforcement
Berreta Hotel reserves the right to deny access or restrict play to anyone showing signs of problem gambling or violating our policies. These measures are in place to maintain a safe and enjoyable environment for all guests.
Our Promise
Gambling is meant to be entertaining — never harmful. At Berreta Hotel, we are committed to offering the highest standard of care, safety, and responsibility across our entire hotel & casino resort experience.